"We at Cuzzii are thrilled to offer you our multi-vendor delivery system, Cuzzii, striving to provide a delightful experience for every customer. If you encounter any issues or aren't completely satisfied with your order, here's our refund policy:

1 General Terms:

• Refunds are only applicable for amounts paid by the customer through the Cuzzii platform.
• Please notify us of your refund request within 7 days from the date of receiving the order.
• Products must be returned in their original condition, including packaging and tags, and the customer is responsible for return shipping costs.
• Customers may be asked to provide proof of the original purchase, such as payment receipt or order number, before processing the refund.

2 Damaged or Incorrect Items:

• In case of receiving a damaged or incorrect item, please inform us immediately by contacting our customer service team.
• We'll provide necessary support and arrange for the return of the damaged item or replacement with the correct item as soon as possible, or refund the paid amount if a replacement is unavailable.
• Return shipping costs for damaged or incorrect items will be covered by us.

3 Cancellation and Refund Before Delivery:

• Orders can be canceled, and refunds requested before delivery of the order."